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This is the audio summary of The changing rules of engagement at work. Please enjoy.

This article explores how employee engagement has evolved over the years and what companies need to do to keep employees motivated in today’s workforce. It contrasts the past, when employees valued job security and long-term stability, with today’s landscape, where younger workers seek purpose, alignment with values, and more frequent recognition. With employees no longer staying in jobs for decades, companies must work harder to foster engagement to improve satisfaction, performance, and retention.

One key shift is the focus on alignment—companies now recognize that success lies not only in meeting strategic objectives but also in fostering a strong cultural alignment between employees' values and the organization’s mission. Younger workers, in particular, want to feel their work has meaning and serves a higher purpose, beyond just meeting business goals. Without that sense of purpose, engagement declines, especially among Millennials and Gen Z.

Recognition is another area where expectations have shifted. In the past, rewards were infrequent—like receiving a gold watch at retirement or annual bonuses. Now, employees expect immediate and meaningful feedback, not just from managers but also from peers. As Kevin Skinner notes, 99.4% of employees expect to be recognized when they perform well. Modern recognition platforms, such as bountiXP, allow employees to celebrate each other in real time, fostering a culture of appreciation aligned with company values.

The article also emphasizes the importance of engaging older employees. Companies risk losing valuable institutional knowledge when experienced workers leave. Mentorship programs are recommended as a way to leverage the expertise of senior employees, elevating their status and giving them a sense of purpose through teaching and guiding younger staff.

In summary, today’s companies need to adapt to changing expectations by creating purpose-driven cultures, offering meaningful and frequent recognition, and engaging employees of all ages. Those that do will not only retain talent but also boost performance and profitability.

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Summary of The changing rules of engagement at work

October 28, 2024 • AAGroup Summaries